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Volunteer training and certification

APA Citation:

Rudi, J. H., Sherman, M. D., Mikal, J., Brown, S., Braughton, J., Wilcox, S.,...Borden, L. M. (2015). Volunteer training and certification. Report submitted to the U.S. Department of Defense.

Abstract Created by REACH:

Volunteers play an important role in providing health and education services and in supporting youth development and family programs. Hiring volunteers can be a cost effective way to supplement services provided by paid staff. In addition, many military youth and family support programs rely on volunteers to operate effectively. This report provides an introduction to volunteering, volunteer training, and volunteer certificate programs, with particular attention given to the benefits of volunteer training for organizations and volunteers. General approaches and theories relevant to volunteer trainings, training delivery systems, and best practices are described. In particular, it can be especially helpful to build on volunteers’ current competencies, create a supportive environment, and enhance social interactions between volunteers and paid staff during training. Including experienced volunteers in training sessions and delivering booster sessions or on-going training opportunities for volunteers can also be useful.



Branch of Service:

Air Force
Coast Guard
Marine Corps
Multiple branches

Military Affiliation:

Active Duty

Subject Affiliation:

Military non-medical service providers


Childhood (birth - 12 yrs)
Neonatal (birth - 1 mo)
Infancy (2 - 23 mo)
Preschool age (2 -5 yrs)
School age (6 - 12 yrs)
Adolescence (13 - 17 yrs)
Adulthood (18 yrs & older)
Young adulthood (18 - 29 yrs)
Thirties (30 - 39 yrs)
Middle age (40 - 64 yrs)


Review of Literature


Bartyzal, Avery, Braughton, Jackie, Bloomfield, Cindy, Borden, Lynne, Chen, Hellen, Brown, Samantha, Mikal, Jude, Rudi, Jessie H., Sandberg, Joelle, Sherman, Michelle D., Wilcox, Shelby

Publisher/Sponsoring Organization:

The Military REACH Team

Publication Type:

REACH Publication

Author Affiliation:

Department of Family Social Science, The University of Minnesota, LMB


The University of Minnesota

View Research Report:

View Executive Summary:

REACH Publication Type:

Research Report


Developed in collaboration with the Department of Defense's Office of Family Policy, the National Institute of Food and Agriculture, and the U.S. Department of Agriculture under Award No. 2009-48667-05833.

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